My rank has changed and I am entitled to a re-provide. How do I do this?
Go to the web shop. Click on ‘information’, then select the document ‘rank changes'. Check whether your position and rank are correctly recorded here. Please note: If your position is not correctly recorded here, e-mail your required rank correction to bedrijfskleding@klm.com. Only place your re-provide order after your records on the web shop website have been corrected.
My rank has changed. How do I change my epaulettes to show my new rank?
Epaulettes can be exchanged during a visit to Terminal 107 to get your rank changed on a clothing item.